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Last Updated: 24.02.2025

Welcome to keysdock.com (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Site”) and our services related to the sale of digital keys for software, game accounts, and game recharges (the “Services”). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Definitions

• Digital Key: A code or license provided via digital delivery that allows activation or access to specific software, game accounts, or game recharges.
• User/Customer: Any person or entity who accesses or uses the Site or purchases our Services.
• Software and Game Services: The digital products for which digital keys, game accounts, or game recharges are provided.

2. Eligibility

By using our Site and Services, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and have the legal capacity to enter into these Terms.

3. Purchase and Payment

• Order Acceptance:
  When you place an order for a digital key, game account, or game recharge, you agree to pay the listed price and any applicable taxes. We reserve the right to refuse or cancel orders for any reason.
• Payment Methods:
  Payments can be made exclusively through PayPal. All transactions are processed securely.
• Digital Delivery:
  Upon confirmation of payment, the digital key or relevant digital content will be delivered to the email address provided or made available through your account on our Site.

4. License and Use of Digital Keys

• License Grant:
  Upon delivery of a valid digital key, we grant you a non-exclusive, non-transferable license to activate and use the corresponding software, game account, or game recharge in accordance with any applicable vendor license agreements.
• Restrictions:
  You may not resell, distribute, share, or misuse the digital key. Any unauthorized use or distribution may result in termination of your access to the key and potential legal action.
• Multiple Keys:
  If you purchase more than one key, each key is subject to its own license terms as provided by the respective software or game publisher.

5. Refunds and Returns

Due to the digital nature of our products, all sales are final. Once a digital key has been delivered, it cannot be returned or refunded. If you do not receive your digital key or believe there has been an error, please contact our customer support within 1 day of purchase. We will review your case and, at our sole discretion, offer a replacement key if applicable.
Note: No refunds will be provided; however, if a delivered key is found to be invalid or faulty, a replacement will be issued upon receipt of sufficient evidence from the customer.

6. Intellectual Property and Third-Party Brands

• Ownership:
  All intellectual property rights in the content on the Site, including text, graphics, logos, and digital keys, are owned by or licensed to the operator of keysdock.com.
• Third-Party Brands and Logos:
  All brands, logos, and trademarks displayed on our Site belong to their respective owners. Their appearance on our Site is solely for identification purposes. We are not affiliated with or endorsed by any of these third parties.
• Copyright Claims:
  If you believe that any material on our Site infringes your copyright, please contact our staff at info@keysdock.com. We will work in good faith to resolve the matter amicably.

7. Privacy and Data Protection

Your use of our Site and Services is also governed by our [Privacy Policy], which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

To the maximum extent permitted by law, the operator of keysdock.com will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or Services. Our total liability for any claim arising from these Terms is limited to the amount paid by you for the digital key(s) or services in question.

9. Disclaimer of Warranties

Our Site and Services are provided on an “as is” and “as available” basis without any warranties of any kind. We do not guarantee that the digital keys or services will be error-free, uninterrupted, or compatible with your systems. It is your responsibility to review any vendor requirements and license terms associated with the products.

10. Indemnification

You agree to indemnify, defend, and hold harmless the operator of keysdock.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys’ fees) arising from your use of our Site or Services or your breach of these Terms.

11. Governing Law and Dispute Resolution

• Governing Law:
  These Terms shall be governed by and construed in accordance with the laws of Serbia, without regard to its conflict of law provisions.
• Dispute Resolution:
  In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties agree to first seek resolution through amicable negotiations. If a resolution cannot be reached, disputes should be resolved without resorting to court proceedings where possible, including through mediation or arbitration.

12. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site or Services after such modifications constitutes your acceptance of the new Terms.

13. Reviews and Feedback Invitation

• Invitation to Review:
  You agree that after processing and delivering your order, we may send you invitations to review your order using the “Cus Rev” tool. These invitations are intended to help us improve our Services and provide additional insights to other customers.
• Your Consent:
  By using our Site and Services, you consent to receiving such invitations, and your feedback may be published for the benefit of future customers. If you do not wish to receive these invitations, please adjust your account settings or contact us.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Email: info@keysdock.com

By using the keysdock.com website and its services, you agree to the terms set forth in these Terms and Conditions, including the provisions regarding review invitations via the “Cus Rev” tool.